Official websites use .gov
A
.gov website belongs to an official
government organization in the United States.
Secure .gov websites use HTTPS
A lock (
) or https:// means you've safely
connected to the .gov website. Share sensitive
information only on official, secure websites.
Summary of usability problems and themes detected by usability method
| Method | Usability Problems N = (187) | Themes N = (24) | Interface Themes (10) | Diagnostic Themes (5) | Work Domain Theme (9) |
|---|---|---|---|---|---|
| User Testing | 54% | 83% | 100% | 80% | 67% |
| Interview | 28% | 63% | 80% | 60% | 33% |
| Survey | 18% | 29% | 30% | 40% | 22% |
