Skip to main content
. Author manuscript; available in PMC: 2014 Jun 18.
Published in final edited form as: Public Health Nurs. 2013 Sep 30;31(2):183–192. doi: 10.1111/phn.12081

TABLE 1.

Number of Information Needs by Activity Type and Role

Activity type Description Total PHNs NMs
Administrative—self Administration or organization of personal workload 15 15 15
Client service/documentation Delivery of client services or documentation of delivery of services 37 36 1
Management of referrals Accepting or sending referrals from/to internal programs and external partners 7 7 7
General communication Communications during normal operations within or external to the health department 4 3 4
Administrative—workforce Administration or organization of staff workload 19 0 19
Emergency communication Communications during emergency operations within or external to the LHD 3 2 3
Continuity of operations planning Planning or managing operations during routine and emergency operations 4 0 4