Table 2.

Structured telephone support

Scheduled contacts per patient (total)	5.2 ± 4.3 (370)
Reasons for scheduled contacts:
- scheduled control	148
- BP values above the threshold	176
- BP values below the threshold	11
- data not sent	35
Actions undertaken during scheduled contacts:
- educational reinforcements., therapeutic compliance verifications, rescheduled contacts, etc.…	370
- therapeutic changes	124
- contacts with cardiologist	8
- contacts with other specialists	2
- requests for diagnostic examinations	7
- sending to the emergency room for syncope	1
Unscheduled contacts per patient (total)	0.4 ± 0.9 (30)
Reasons for unscheduled contacts:
- communications	5
- BP values above the threshold	18
- BP values below the threshold	4
- comfort request for anxiety	3
Actions undertaken:
- educational reinforcements., therapeutic compliance verifications, rescheduled contacts	27
- therapeutic changes	10
- contacts with cardiologist	2
- contacts with GP	1

BP indicates blood pressure; GP, general practitioner.