Table 1.

Frequency of Performance Metric Codes

Employee group	# (% of total) participants*	Codes occurred in :	Average coded passages (range, where codes occurred)
PCPs/MDs	78 (32 %)	9 of 10 focus groups (90 %)	Focus groups: 4.8 (2–11)
		9 of 13 interviews (69 %)	Interviews: 3.7 (1–7)
NCMs/RNs	75 (31 %)	9 of 10 focus groups (90 %)	Focus groups: 3.7 (1–7)
		6 of 8 interviews (75 %)	Interviews 2.8 (1–5)
Clinical/Clerical Associates	88 (37 %)	7 of 8 focus groups (87.5 %)	Focus groups: 4 (2–7)
Mixed team roles	**	3 of 4 focus groups (75 %)	Focus groups: 1.7 (1–2)

*Total participants included seven social workers, seven pharmacists, and two optometrists co-located within primary care clinics. Optometrists participated in the PCP/MD focus group; social workers and pharmacists were distributed among all three types of role-stratified focus groups

**Participants in mixed team focus groups are already accounted for in the staff role totals above