Table 1.

Teamlet Formation, Communication and Feedback, and Member Perceptions of the Impact of the Teamlet Model, by Demonstration Practice

	Practice 1	Practice 2	Practice 3
Teamlet Formation
Clinicians and staff were involved in decisions about their teamlet’s membership*	Some	Most	Some
Teamlet Communication and Feedback
Consistent use of daily teamlet huddles†	No	No	No
Instant messaging for routine teamlet communication†	Yes	Some	Yes
Planned team/practice meetings (at least monthly)†	Yes	Some	Yes
Clinical and patient experience performance feedback at the teamlet level†	Yes	No	No
Perceived Impact of the VA Teamlet Model
Perceptions of the impact of the VA teamlet model on staff experiences of work‡	Negative	Mixed	Positive
Perceptions of the impact of the VA teamlet model on Veterans’ experiences of care‡	Positive	Positive	Positive

Key informant interviews of primary care clinicians and staff from the three demonstration practices (n = 41)

Categorization decisions are based on an analysis of patterns of responses within practices

*Most = ≥ 60 % of informants at the practice reported; Some = 10–60 % of informants at the practice reported

^†Yes = ≥ 60 % of informants at the practice reported; Some = 10–60 % of informants at the practice reported; No = < 10 % of informants at the practice reported

^‡Positive = ≥ 50 % of informants at the practice reported primarily positive impact; Negative = ≥ 50 % of informants at the practice reported primarily negative impact; Mixed = No shared perspective about the impact of PACT emerged