Table 3.
Comparison of PACT Compass Measures Before, During and After PACT Collaborative
| 95 % Confidence Interval for Mean | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| PACT Compass | Mean | Std. Deviation | Std. Error | Lower Bound | Upper Bound | Minimum | Maximum | df | F | p-value | |
| ALL PC Pt% seen in primary care within 7 day of DD (excluding C&P) | Pre-PACT | 85.42 | 1.85 | 0.24 | 84.94 | 85.90 | 81.90 | 88.60 | 2 | 111.17 | *** |
| PACT | 87.69 | 2.03 | 0.20 | 87.29 | 88.09 | 82.70 | 92.00 | ||||
| Post_PACT | 90.23 | 1.73 | 0.20 | 89.84 | 90.62 | 86.80 | 93.60 | ||||
| Same day Appts w/PC provider ratio | Pre-PACT | 43.42 | 5.95 | 0.77 | 41.88 | 44.96 | 32.90 | 54.20 | 2 | 101.40 | *** |
| PACT | 50.73 | 7.16 | 0.71 | 49.32 | 52.14 | 36.10 | 69.80 | ||||
| Post_PACT | 59.69 | 6.72 | 0.76 | 58.18 | 61.21 | 46.30 | 70.50 | ||||
| Primary care group encounters | Pre-PACT | 293.88 | 268.20 | 34.62 | 224.59 | 363.16 | 4.00 | 966.75 | 2 | 7.10 | 0.001** |
| PACT | 399.91 | 338.06 | 33.47 | 333.51 | 466.31 | 7.00 | 1269.25 | ||||
| Post_PACT | 513.87 | 393.42 | 44.55 | 425.16 | 602.57 | 10.00 | 1414.00 | ||||
| Ratio of PC telephone encounters to all PC encounters | Pre-PACT | 3.76 | 0.77 | 0.10 | 3.56 | 3.96 | 2.60 | 6.30 | 2 | 452.52 | *** |
| PACT | 12.78 | 7.09 | 0.70 | 11.39 | 14.18 | 2.70 | 27.50 | ||||
| Post_PACT | 27.90 | 2.24 | 0.25 | 27.39 | 28.40 | 21.30 | 32.70 | ||||
| Total inbound PC secure messages | Pre-PACT | 121.98 | 173.47 | 27.43 | 66.50 | 177.45 | 10.50 | 588.00 | 2 | 128.56 | *** |
| PACT | 698.34 | 831.78 | 82.77 | 534.14 | 862.55 | 1.00 | 3132.80 | ||||
| Post_PACT | 4883.51 | 3090.49 | 349.93 | 4186.71 | 5580.30 | 62.00 | 12528.00 | ||||
| Total outbound PC secure messages | Pre-PACT | 124.15 | 178.54 | 28.23 | 67.04 | 181.25 | 7.50 | 616.00 | 2 | 125.49 | *** |
| PACT | 609.98 | 676.65 | 67.33 | 476.40 | 743.56 | 1.00 | 2440.80 | ||||
| Post_PACT | 3956.43 | 2505.77 | 283.72 | 3391.47 | 4521.40 | 52.00 | 10029.00 | ||||
| 2 day contact post discharge ratio- VHA D/C | Pre-PACT | 6.53 | 1.06 | 0.14 | 6.25 | 6.80 | 5.10 | 9.20 | 2 | 938.34 | *** |
| PACT | 17.56 | 10.39 | 1.03 | 15.52 | 19.60 | 5.30 | 41.20 | ||||
| Post_PACT | 56.90 | 5.28 | 0.60 | 55.71 | 58.09 | 39.50 | 64.20 | ||||
| Satisfaction - primary care Avg | Pre-PACT | 3.78 | 0.06 | 0.02 | 3.72 | 3.84 | 3.66 | 3.81 | 2 | 5.52 | 0.016* |
| PACT | 3.79 | 0.05 | 0.02 | 3.73 | 3.84 | 3.70 | 3.84 | ||||
| Post_PACT | 3.68 | 0.07 | 0.03 | 3.61 | 3.75 | 3.55 | 3.74 | ||||
*p<0.05 **p<0.01 ***p<0.001