Table 7. Customer satisfaction.
cs 1 | cs 2 | cs 3 | cs 4 | cs 5 | cs 6 | cs 7 | cs 8 | cs 9 | cs 10 | |
u 1 | 1 | 0.134 | 0.229 | 1 | 1 | 0.134 | 0 | 0 | 0.215 | 1 |
u 2 | 0.32 | 0.134 | 0 | 0 | 0.134 | 0.134 | 0.486 | 1 | 1 | 0.134 |
u 3 | 1 | 0.623 | 0.587 | 0.134 | 0 | 0 | 0.05 | 0.166 | 0.884 | 1 |
u 4 | 0.32 | 1 | 0.32 | 1 | 1 | 1 | 0.196 | 0 | 0.196 | 0.531 |
u 5 | 0 | 0 | 0.115 | 0.036 | 0.623 | 0.115 | 0.8 | 0.407 | 0 | 0.623 |
u 6 | 0.825 | 0.623 | 1 | 0.134 | 0.645 | 0.83 | 1 | 0.926 | 0.8 | 0 |