Official websites use .gov
A
.gov website belongs to an official
government organization in the United States.
Secure .gov websites use HTTPS
A lock (
) or https:// means you've safely
connected to the .gov website. Share sensitive
information only on official, secure websites.
The results of important-satisfaction analysis.
Note: 1. IM: Installation and Maintenance; PE: Product Effectiveness; SF: System Function; CS: Customer Service. 2. I: High Important and High Satisfaction (Keep up the Good Work); II: High Important and Low Satisfaction (Concentrate Here); III: Low Important and Low Satisfaction (Low Priority); IV: Low Important and High Satisfaction (Possible Overkill).
