Table 1.

Survey, Observation, Interview, and EHR Data Analysis Results of Selected HITREF Workflow and Patient Outcome Criteria

HITREF Criteria	EHRNS Survey (Dissatisfaction: 0–2.5; Satisfaction: 3.5–5)	Observation	Interview (% of all responses)	EHR Data Analysis
Quality of data	Completeness/Correctness of Data (Item 6): mean 3.7, SD 1.1	Documented as discrete data elements with some free text input	5%: satisfaction: incomplete data: medication, hospital stay; satisfied with data timelines	Documentation 19 times more likely to be in compliance fin the 1st post-period compared to the pre-period
Team communication	(Item 11) median 4.0, SD 1.0	Team communication via EHR	22%: satisfaction: EHR facilitated communication, similar to in-person communication	Not applicable
Impact on patient outcomes	Patient safety (Item 10) mean 3.4, SD 1.1; Patient outcome (Item 12) mean 3.4, SD 1.2	Display of most recent blood pressure reading	1%: neutral: dissatisfaction about EHR use taking time away from patient care related to patient care	No discernable impact on physiological indicators; impact on some behavioral indicators