Table 5.
Inpatient satisfaction with treatment, care, and service measured at discharge using the European Organisation for Research and Treatment of Cancer (EORTC) IN-PATSAT32 in 107 patients undergoing radical cystectomy, Aarhus University Hospital, 2011–2013.
| Scales | Intervention score (95% CI) nI=50 | Standard score (95% CI) nS=57 | P-value |
|---|---|---|---|
| Doctors (score 0–100) | |||
| Interpersonal skills | 85.0 (79.9–90.0) | 88.7 (84.5–92.8) | 0.26 |
| Technical skills | 85.7 (81.7–89.8) | 87.8 (83.9–91.7) | 0.45 |
| Information provisions | 82.3 (77.8–86.8) | 84.9 (79.9–89.8) | 0.44 |
| Availability | 76.2 (69.6–82.9) | 78.3 (73.5–83.08) | 0.62 |
| Nurses (score 0–100) | |||
| Interpersonal skills | 88.6 (84.2–93.1) | 88.6 (84.5–92.8) | 0.99 |
| Technical skills | 87.5 (83.1–91.89) | 86.7 (82.3–91.3) | 0.82 |
| Information provisions | 86.0 (81.9–90.1) | 83.5 (78.5–88.5) | 0.44 |
| Availability | 86.00 (81.3–90.6) | 81.4 (74.8–86.0) | 0.13 |
| Service (score 0–100) | |||
| Other personnel | 82.3 (77.8–86.8) | 81.4 (76.3–86.5) | 0.79 |
| Waiting time | 72.4 (66.2–78.7) | 72.1 (64.5–79.6) | 0.94 |
| Access | 59.2 (51.94–66.56) | 63.4 (57.56–69.32) | 0.37 |
| Single items (score 0–100) | |||
| Exchange of information | 79.0 (73.7–84.2) | 81.6 (75.8–87.3) | 0.13 |
| Comfort/cleanness | 63.5 (55.6–71.4) | 66.9 (59.8–74.1) | 0.51 |
| General satisfaction | 87.5 (83.1–91.8) | 87.7 (83.3–92.1) | 0.99 |
Notes: Linear scores (0–100 points) were calculated according to the EORTC manual. Statistically significant differences between groups were analyzed and tested using Student’s t-test.
Abbreviation: CI, confidence interval.