Table 4.
Determinants of patients’ satisfaction (Overall Rating)
| Sociodemographic/Obstetric variables | Not satisfied n(%) | Satisfied n(%) | Significance |
|---|---|---|---|
| Age | |||
| 20-24 | 3(12.5) | 21(87.5) | p>0.05 |
| 25-29 | 21(23.6) | 68(76.4) | |
| 30-34 | 25(28.4) | 63(71.6) | |
| ≥35 | 6(18.8) | 32(81.2) | |
| Marital Status | |||
| Single | 5(38.5) | 8(61.5) | p>0.05 |
| Married | 41(18.1) | 185(81.9) | |
| Parity | |||
| Nulliparous | 8(12.3) | 57(87.7) | p>0.05 |
| Para 1-4 | 18(11.4) | 140(88.6) | |
| Para ≥5 | 2(12.5) | 14(87.5) | |
| Gestational Age(wks) | |||
| <12 | 19(29.7) | 45(70.3) | p>0.05 |
| 13-27 | 28(20.3) | 110(79.7) | |
| ≥28 | 7(18.9) | 30(81.1) | |
| Occupation | |||
| Unemployed | 9(15.8) | 48(84.2) | p>0.05 |
| Unskilled | 5(33.3) | 10(66.7) | |
| Semi-skilled | 7(15.9) | 37(84.1) | |
| Skilled/Professionals | 4(3.5) | 109(96.5) | |
| Education | |||
| Secondary and below | 2(8.8) | 31(91.2) | p>0.05 |
| Post-secondary | 42(20.5) | 163(79.5) | |
| Socio-economic class | |||
| Lower | 3(12.7) | 55(87.3) | p>0.05 |
| Upper | 35(19.4) | 145(80.6) | |
| Place of residence | |||
| Urban | 43(20.9) | 163(79.1) | p>0.05 |
| Rural | 9(27.3) | 24(72.7) | |
| Distance from ANC | |||
| Close | 11(15.9) | 58(84.1) | p>0.05 |
| Far | 11(15.1) | 62(84.9) | |