• Patient needs information and dialogue with providers to clarify preferences and assimilate learning from the provider encounter into a relevant plan for self-care (shared decision-making). |
• Provider or team must provide information to patient in a sensitive and meaningful way, such that the patient is enabled to make shared decisions and is involved in care plan. |
• System must enable access for patient to secure services and support clinical team to optimize patient care through education, compassion, and continuity of care. |