Table 1.

Performance assessment sheet

Pharmacist’s gender, age and nationality
Dispensing time; defined as the time spent by the patient from the moment of entering the pharmacy to the moment of leaving it.
Location of the pharmacy: Abu Dhabi, Dubai, Sharjah or Fujairah
Pharmacist’s reaction while reading the prescription
Did the pharmacist dispense the prescription directly without asking any question
Pharmacist – physician interaction
Did the pharmacist ask about patient’s health condition
Did the pharmacist ask about pregnancy status
Did the pharmacist ask if the patient taking any other medications
Did the pharmacist explain how to use the medication (Doses, after/before/with meal)
Did the pharmacist explain medication dose
Did the pharmacist explain how to use inhaler, if yes, did the pharmacist give the right information
Did the pharmacist advice the patient about diet & exercise changes
Did the pharmacist ask if asthma gets worse by any kind of action
Did the pharmacist ask about the onset of asthma
Did the pharmacist ask about the onset of diabetes
Did the pharmacist ask about the level of blood glucose
Did the pharmacist counsel the patient about the proper use of prednisolone
Did the pharmacist ask for whom is the medication