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. Author manuscript; available in PMC: 2014 Aug 19.
Published in final edited form as: Care Manag J. 2010;11(2):129–139. doi: 10.1891/1521-0987.11.2.129

TABLE 17.

Interaction With Agency

Contact Agency With Issues %
No, I never call them 64.6
Yes, I call them once every few months 26.6
Yes, I call at least once per month 7.2
Yes, I call at least once per week 1.6