TABLE 18.
Response of Agency
| Does Agency Listen? (%) | Is Agency Responsive? (%) | |
|---|---|---|
| Most of the time | 86.5 | 84.3 |
| Some of the time | 4.9 | 5.4 |
| Only occasionally | 5.1 | 4.4 |
| Not at all | 3.6 | 5.9 |
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