1 |
Making medical appointments |
Not a problem-Not Satisfied |
−0.090 |
Not satisfied-A Little Satisfied |
−0.044 |
A Little-Very Satisfied |
0.159 |
2 |
Understanding what you were being told about care |
Not a problem-Not Satisfied |
−1.263 |
Not satisfied-A Little Satisfied |
−1.185 |
A Little-Very Satisfied |
−0.821 |
3 |
Getting test results |
Not a problem-Not Satisfied |
−0.337 |
Not satisfied-A Little Satisfied |
−0.220 |
A Little-Very Satisfied |
0.068 |
4 |
Dealing with care related financial concerns |
Not a problem-Not Satisfied |
−0.131 |
Not satisfied-A Little Satisfied |
−0.005 |
A Little-Very Satisfied |
0.460 |
5 |
Getting transportation to Dr’s office |
Not a problem-Not Satisfied |
0.817 |
Not satisfied-A Little Satisfied |
0.864 |
A Little-Very Satisfied |
1.024 |
6 |
Feeling less overwhelmed by health issues |
Not a problem-Not Satisfied |
−1.171 |
Not satisfied-A Little Satisfied |
−1.061 |
A Little-Very Satisfied |
−0.527 |
7 |
Giving you emotional support |
Not a problem-Not Satisfied |
−2.211 |
Not satisfied-A Little Satisfied |
−2.145 |
A Little-Very Satisfied |
−1.499 |
8 |
Encouraging you to talk to Dr about your concerns |
Not a problem-Not Satisfied |
−1.957 |
Not satisfied-A Little Satisfied |
−1.894 |
A Little-Very Satisfied |
−1.414 |
9 |
Dealing with fears related to your health issues |
Not a problem-Not Satisfied |
−0.841 |
Not satisfied-A Little Satisfied |
−0.782 |
A Little-Very Satisfied |
−0.271 |
10 |
Getting the health information you needed |
Not a problem-Not Satisfied |
−1.850 |
Not satisfied-A Little Satisfied |
−1.708 |
A Little-Very Satisfied |
−1.332 |
11 |
Making you more involved in decisions about your care |
Not a problem-Not Satisfied |
−0.734 |
Not satisfied-A Little Satisfied |
−0.617 |
A Little-Very Satisfied |
−0.152 |
12 |
Dealing with personal problems related to your health |
Not a problem-Not Satisfied |
−0.029 |
Not satisfied-A Little Satisfied |
0.037 |
A Little-Very Satisfied |
0.484 |
13 |
Dealing with work or employer issues related to health care |
Not a problem-Not Satisfied |
2.515 |
Not satisfied-A Little Satisfied |
2.535 |
A Little-Very Satisfied |
2.660 |
14 |
Understanding the medical tests you got |
Not a problem-Not Satisfied |
−0.670 |
Not satisfied-A Little Satisfied |
−0.538 |
A Little-Very Satisfied |
−0.106 |
15 |
Understanding your health issues |
Not a problem-Not Satisfied |
−0.971 |
Not satisfied-A Little Satisfied |
−0.842 |
A Little-Very Satisfied |
−0.383 |
16 |
Knowing who to call when you had a question |
Not a problem-Not Satisfied |
−1.772 |
Not satisfied-A Little Satisfied |
−1.632 |
A Little-Very Satisfied |
−1.233 |
17 |
Learning about community services available to you |
Not a problem-Not Satisfied |
−1.547 |
Not satisfied-A Little Satisfied |
−1.319 |
A Little-Very Satisfied |
−0.815 |
18 |
Dealing with housing and landlord issues |
Not a problem-Not Satisfied |
2.576 |
Not satisfied-A Little Satisfied |
2.594 |
A Little-Very Satisfied |
2.722 |
19 |
Dealing with paperwork |
Not a problem-Not Satisfied |
0.565 |
Not satisfied-A Little Satisfied |
0.637 |
A Little-Very Satisfied |
0.836 |
20 |
Understanding letters, reports, and health education materials |
Not a problem-Not Satisfied |
0.216 |
Not satisfied-A Little Satisfied |
0.233 |
A Little-Very Satisfied |
0.515 |
21 |
Getting community services you are eligible for |
Not a problem-Not Satisfied |
−0.316 |
Not satisfied-A Little Satisfied |
−0.137 |
A Little-Very Satisfied |
0.196 |
22 |
Getting child or eldercare so you can go to Dr’s |
Not a problem-Not Satisfied |
3.273 |
Not satisfied-A Little Satisfied |
3.285 |
A Little-Very Satisfied |
3.340 |
23 |
Dealing with health insurance matters |
Not a problem-Not Satisfied |
0.753 |
Not satisfied-A Little Satisfied |
0.803 |
A Little-Very Satisfied |
1.019 |
24 |
Including family members in the care you received |
Not a problem-Not Satisfied |
0.774 |
Not satisfied-A Little Satisfied |
0.804 |
A Little-Very Satisfied |
0.947 |
25 |
Dealing with providers who do not speak your language |
Not a problem-Not Satisfied |
2.040 |
Not satisfied-A Little Satisfied |
2.054 |
A Little-Very Satisfied |
2.204 |
26 |
Overcoming barriers related to physical disability |
Not a problem-Not Satisfied |
2.067 |
Not satisfied-A Little Satisfied |
2.086 |
A Little-Very Satisfied |
2.267 |