Table 2. HCAHPS Scores Across Hospitals.

HCAHPS Question	Range	Median
Patients definitely recommend hospital	46–90%	75%
Hospital rating 9 or 10 (10 point scale)	46–86%	71%
Nurses always communicated well	58–86%	77%
Doctors always communicated well	64–88%	79%
Patients always received help soon	46–78%	62%
Pain always well controlled	51–80%	69%
Staff always explained medications	44–74%	62%
Room was always clean	53–84%	62%
Room was always quiet at night	36–72%	55%
Patients were given discharge information	70–91%	85%