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. Author manuscript; available in PMC: 2015 Oct 1.
Published in final edited form as: Ann Surg. 2014 Oct;260(4):592–600. doi: 10.1097/SLA.0000000000000932

Table 3. Satisfaction with Provider Communication.

HCAHPS Domain Explanatory Variable Top HCAHPS Scores N (%) P Value
Doctor Communication Early mortality rate
Low 45 (52)
High 30 (35) 0.025

Doctor Communication Mortality rate
Low 48 (56)
High 27 (32) 0.002

Doctor Communication Mortality index
Low 44 (52)
High 31 (36) 0.027

Nurse Communication SCIP compliance
High 59 (53)
Low 22 (37) 0.039

Nurse Communication Mortality index
Low 48 (57)
High 33 (38) 0.012