Table 4. Satisfaction with Hospital Experiences.
| HCAHPS Domain | Explanatory Variable | Top HCAHPS Scores N (%) | P Value |
|---|---|---|---|
| Always received help | Hospital size | ||
| Large | 34 (40) | ||
| Small | 51 (59) | 0.012 | |
|
| |||
| Always received help | PSI rate | ||
| Low | 52 (58) | ||
| High | 33 (40) | 0.018 | |
|
| |||
| Always received help | Mortality rate | ||
| Low | 51 (59) | ||
| High | 34 (40) | 0.012 | |
|
| |||
| Always received help | Mortality index | ||
| Low | 51 (61) | ||
| High | 34 (39) | 0.005 | |
|
| |||
| Always received help | Length of stay | ||
| Short | 52 (60) | ||
| Long | 33 (39) | 0.005 | |
|
| |||
| Always received help | Length of stay index | ||
| Low | 51 (60) | ||
| High | 34 (39) | 0.007 | |
|
| |||
| Medications explained | Geographic region | ||
| West | 9 (33) | ||
| Midwest | 23 (48) | ||
| North-east | 22 (42) | ||
| South | 28 (66) | 0.035 | |
|
| |||
| Medications explained | SCIP Compliance | ||
| High | 61 (55) | ||
| Low | 22 (37) | 0.022 | |
|
| |||
| Medications explained | Early mortality rate | ||
| Low | 50 (58) | ||
| High | 33 (39) | 0.012 | |
|
| |||
| Medications explained | Mortality rate | ||
| Low | 51 (59) | ||
| High | 32 (38) | 0.005 | |
|
| |||
| Medications explained | Mortality index | ||
| Low | 48 (57) | ||
| High | 35 (40) | 0.027 | |
|
| |||
| Pain controlled | ICU Cases | ||
| Low | 46 (54) | ||
| High | 31 (36) | 0.018 | |
|
| |||
| Pain controlled | SCIP compliance | ||
| High | 58 (52) | ||
| Low | 19 (32) | 0.010 | |
|
| |||
| Pain controlled | Length of Stay | ||
| Short | 47 (55) | ||
| Long | 30 (35) | 0.011 | |
|
| |||
| Pain controlled | PSI rate | ||
| Low | 47 (53) | ||
| High | 30 (37) | 0.033 | |
|
| |||
| Pain controlled | Early mortality rate | ||
| Low | 50 (58) | ||
| High | 27 (32) | 0.001 | |
|
| |||
| Pain controlled | Mortality rate | ||
| Low | 53 (62) | ||
| High | 24 (28) | <0.001 | |
|
| |||
| Pain controlled | Mortality index | ||
| Low | 49 (58) | ||
| High | 28 (32) | 0.001 | |
|
| |||
| Discharge information | Mortality index | ||
| Low | 48 (57) | ||
| High | 30 (34) | 0.003 | |
|
| |||
| Discharge information | Length of stay | ||
| Short | 47 (55) | ||
| Long | 31 (36) | 0.012 | |