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. Author manuscript; available in PMC: 2015 Oct 1.
Published in final edited form as: Ann Surg. 2014 Oct;260(4):592–600. doi: 10.1097/SLA.0000000000000932

Table 4. Satisfaction with Hospital Experiences.

HCAHPS Domain Explanatory Variable Top HCAHPS Scores N (%) P Value
Always received help Hospital size
Large 34 (40)
Small 51 (59) 0.012

Always received help PSI rate
Low 52 (58)
High 33 (40) 0.018

Always received help Mortality rate
Low 51 (59)
High 34 (40) 0.012

Always received help Mortality index
Low 51 (61)
High 34 (39) 0.005

Always received help Length of stay
Short 52 (60)
Long 33 (39) 0.005

Always received help Length of stay index
Low 51 (60)
High 34 (39) 0.007

Medications explained Geographic region
West 9 (33)
Midwest 23 (48)
North-east 22 (42)
South 28 (66) 0.035

Medications explained SCIP Compliance
High 61 (55)
Low 22 (37) 0.022

Medications explained Early mortality rate
Low 50 (58)
High 33 (39) 0.012

Medications explained Mortality rate
Low 51 (59)
High 32 (38) 0.005

Medications explained Mortality index
Low 48 (57)
High 35 (40) 0.027

Pain controlled ICU Cases
Low 46 (54)
High 31 (36) 0.018

Pain controlled SCIP compliance
High 58 (52)
Low 19 (32) 0.010

Pain controlled Length of Stay
Short 47 (55)
Long 30 (35) 0.011

Pain controlled PSI rate
Low 47 (53)
High 30 (37) 0.033

Pain controlled Early mortality rate
Low 50 (58)
High 27 (32) 0.001

Pain controlled Mortality rate
Low 53 (62)
High 24 (28) <0.001

Pain controlled Mortality index
Low 49 (58)
High 28 (32) 0.001

Discharge information Mortality index
Low 48 (57)
High 30 (34) 0.003

Discharge information Length of stay
Short 47 (55)
Long 31 (36) 0.012