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. Author manuscript; available in PMC: 2015 Oct 1.
Published in final edited form as: Ann Surg. 2014 Oct;260(4):592–600. doi: 10.1097/SLA.0000000000000932

Table 5. Satisfaction with Hospital Environment.

HCAHPS Domain Explanatory Variable Top HCAHPS Scores N (%) P Value
Geographic Region Geographic region
West 9 (33)
Midwest 25 (52)
North-east 11 (21)
South 32 (73) <0.001
Quietness of room Operative volume
High 31 (36)
Low 46 (53) 0.025
Cleanliness of room Hospital volume
High 28 (33)
Low 47 (55) 0.004

Cleanliness of room ICU cases
High 30 (35)
Low 45 (53) 0.017

Cleanliness of room PSI rate
Low 51 (57)
High 24 (29) <0.001

Cleanliness of room Mortality rate
Low 48 (56)
High 27 (32) 0.002

Cleanliness of room Mortality index
Low 50 (60)
High 25 (29) <0.001

Cleanliness of room Length of stay
Short 49 (57)
Long 26 (31) 0.001

Cleanliness of room Length of stay index
Low 49 (58)
High 26 (30) <0.001

Cleanliness of room Readmission rate
Low 46 (53)
High 29 (35) 0.016