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. Author manuscript; available in PMC: 2015 Oct 1.
Published in final edited form as: Ann Surg. 2014 Oct;260(4):592–600. doi: 10.1097/SLA.0000000000000932

Table 6.

Shown are the P-values for each outcome measure correlated with the respective HCAHPS survey domain. The domains are fully defined in Table 2. Explanatory and outcome measures are grouped according to an IOM quality aim.

HCAHPS DOMAINS

Outcome/System Measures Recommend hospital Hospital rating Nurses Doctors Help Pain Medications Room Clean Quiet Discharge

Health Care System Geographic region Large hospital size <0.001 0.039 0.035 <0.001
High Operative volume <0.001 0.003
High Volume ICU cases

Effectiveness 100% SCIP Compliance 0.039 0.01 0.022

Efficiency Short Length of stay 0.005 0.001
Short Length of stay index 0.007 0.011 <0.001 0.012

Safety Low Rate of PSI 0.018 0.03 <0.001
Low Complication rate
Low Readmission rate 0.016
Low mortality rate 0.002 0.012 <0.001 0.005 0.002
Low mortality index <0.001 0.012 0.012 0.027 0.005 0.001 0.027 <0.001 0.003
Low early mortality rate 0.025 0.001 0.012