Table 6.
Shown are the P-values for each outcome measure correlated with the respective HCAHPS survey domain. The domains are fully defined in Table 2. Explanatory and outcome measures are grouped according to an IOM quality aim.
| HCAHPS DOMAINS | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
|
| |||||||||||
| Outcome/System Measures | Recommend hospital | Hospital rating | Nurses | Doctors | Help | Pain | Medications | Room Clean | Quiet | Discharge | |
|
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| Health Care System | Geographic region Large hospital size | <0.001 | 0.039 | 0.035 | <0.001 | ||||||
| High Operative volume | <0.001 | 0.003 | |||||||||
| High Volume ICU cases | |||||||||||
|
| |||||||||||
| Effectiveness | 100% SCIP Compliance | 0.039 | 0.01 | 0.022 | |||||||
|
| |||||||||||
| Efficiency | Short Length of stay | 0.005 | 0.001 | ||||||||
| Short Length of stay index | 0.007 | 0.011 | <0.001 | 0.012 | |||||||
|
| |||||||||||
| Safety | Low Rate of PSI | 0.018 | 0.03 | <0.001 | |||||||
| Low Complication rate | |||||||||||
| Low Readmission rate | 0.016 | ||||||||||
| Low mortality rate | 0.002 | 0.012 | <0.001 | 0.005 | 0.002 | ||||||
| Low mortality index | <0.001 | 0.012 | 0.012 | 0.027 | 0.005 | 0.001 | 0.027 | <0.001 | 0.003 | ||
| Low early mortality rate | 0.025 | 0.001 | 0.012 | ||||||||