Table 3.

Participant quotes about motivators related to a medical error reporting system

Motivators: feedback	• “I think there has to be… a high likelihood of getting some positive benefit out of it rather than just another place where forms are sent or reports are sent and then they just kind of vanish.”
	• “But I think the real plus to it would be if there would be some way to get instantaneous feedback on what you're reporting. Because I suspect that most errors that people would report have occurred before. And maybe somebody has the answer to that error problem and you could get it immediately while it's still in your head.”
Motivators: mandatory system	• “I almost think if you don't make it mandatory that you aren't going to get much information.”
	• “… are you going to take extra time out in an extremely busy day to say 'Oh, yeah, I get to go report this to a voluntary committee'? I don't think so.”
	• “There are too many things to do in a day that are…well, there are so many things to do in the day that some voluntary things, you'd almost have to have missionary zeal…”
Motivators: financial incentives	• “… I think it would taint it right away that we're not any longer doing this for professional pride or trying to fix a recognizable problem, that we have to be bought in order to do something, and so therefore we don't see the inherent value in it anyway.”
Motivators: other incentives	• “…perhaps by having reported an error early, you would get some sort of recompense or whatever from whatever malpractice action might occur or, you know, disciplinary action might occur within your facility.”