Table 2.

Sample size, mean and standard deviation (SD) of items on patient satisfaction and comparison test.

Item	Abbreviated Item content	Spanish			English			Comparison Test
		N	Mean	SD	N	Mean	SD
Q19	1. Get advice needed	251	2.32	0.80	309	2.46	0.77	χ2 =6.5 *
Q30	2. See provider within 15 minutes	616	1.81	0.75	604	1.75	0.84	χ2 =40.4 **
Q33	3. Provider listens to you	630	2.58	0.63	624	2.70	0.59	χ2 =19.6 **
Q34	4. Provider explains things	632	2.53	0.70	628	2.64	0.64	χ2 =10.0 **
Q35	5. Provider respects your opinion	632	2.62	0.62	625	2.68	0.60	χ2 =5.9
Q36	6. Provider spent enough time with you	631	2.31	0.69	618	2.53	0.70	χ2 =68.0 **
Q31	7. Office staff treat you with respect	631	2.69	0.58	622	2.79	0.53	χ2 =16.6 **
Q32	8. Office staff helpful as you thought	632	2.56	0.65	627	2.65	0.63	χ2 =13.8 **
Q12	9. Problem getting personal doctor	284	2.86	0.45	463	2.71	0.56	χ2 =27.4 **
Q12	9. Problem getting personal doctor	284	2.86	0.45	463	2.71	0.56	χ2 =27.4 **
	Total score	703	2.49	0.46	703	2.54	0.47	t702 =−2.01 *
	Cronbach’s alpha CFA fit statistics	0.83			0.85
	χ2	51.55 (df = 20, p<0.001)			80.11 (df = 21, p<0.001)
	CFI	0.987			0.978
	TLI	0.992			0.988
	RMSEA	0.047			0.063

Note: The Item comparison test was obtained contrasting the 3 outcome level choices (1, 2 or 3) to the language using a chi-squared test. The total scores were compared using a t-test.

^*p-value < 0.05

^**p-value < 0.01