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. 2014 Sep 10;14:380. doi: 10.1186/1472-6963-14-380

Table 3.

Process indicators for SMUR interventions between 2000 and 2010

Indicators 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Time to start (min) $
Ambulance/SMUR -/4(2) -/4(3) 4(2)/4(3) 3(2)/4(3) 4(2)/4(3) 4(2)/4(3) 3(2)/4(3) 4(2)/4(3) 6(2)/4(3) 5(2)/4(3)
% of departures > 5 min
Ambulance/SMUR -/14.5 -/14.1 18.8/12.6 17.6/16.7 16.6/15.7 17.4/13.1 17.4/11.7 21.1/13.7 19.9/15.0 15.3/15.3
Time to response (min) #
Ambulance/SMUR -/11(7) -/11(7) 11(6)/11(7) 11(6)/11(7) 12(6)/11.5(7) 11(6)/11(7) 11(6)/11(7) 13(7)/12(8) 17(8)/12(8) 16(7)/12(8)
Time on scene (min) £
Ambulance
Age <16 17(15) 18(16) 18(16) 18.5(16) 18(16) 17(15) 17(15) 17(15.5)
Age 17-79 20(19) 21(19) 21(19) 20(19) 20(19) 20(19) 20(19) 20(18)
Age > =80 22(20) 22(21) 22(21) 22(21) 23(21) 23(22) 23(22) 23(22)
SMUR
Age <16 17(14) 15(13) 17(14) 19(16) 19(17) 17.5(16) 16.5(15) 17.5(15) 17(15) 18(15)
Age 17-79 20(19) 21(19) 21(19) 22(20) 22(20) 20(20) 20(19) 23(20) 23(21) 23(21)
Age > =80 20(19) 21(20) 20(19) 21.5(21) 21(21) 20(20) 20.5(21) 22(21) 22(21) 22(21)
% of time on scene > 20 min
Ambulance/SMUR -/42.3 -/45.0 51.5/43.7 53.0/50.5 53.5/47.7 52.4/59.3 51.4/58.3 52.1/48.9 51.8/51.2 51.9/50.3

Values are means (medians) unless indicated.

PEMS: prehospital emergency medical services; SMUR: emergency physicians sent simultaneously onsite; $Time to departure: duration from alarm to start of the vehicle; #Time to response: duration from alarm to arrival on scene; £Time on scene: duration from arrival to leave from the scene.