Table 3.
Questions sent | Responses | Response rate | With free text | Median time to response (minutes) | Range (minutes) | |
---|---|---|---|---|---|---|
Medical scenarios | 1512 | 1092 | 72.2% | 94.9% | 5 | 0-905 |
Business Hours | 671 | 483 | 72.0% | 92.1% | 6 | 0-747 |
Evening/Weekend Hours | 841 | 609 | 72.4% | 96.7% | 4 | 0-905 |
Health literacy/numeracy questions | 72 | 55 | 76.4% |
Business Hours: Text questions sent between 8 am-3 pm.
Evening/Weekend Hours: Text questions sent between 4 pm-11 pm.
With free text =% of answered multiple choice text message survey question where participants also included a free text response.