Table 4.
Process characteristic | Frequency (N = 392) | Percentage |
---|---|---|
Source of information about TB services | ||
Referred by a health worker | 294 | 75.19 |
Recommended by somebody who has ever used | 49 | 12.53 |
From the media | 40 | 10.23 |
Others | 8 | 2.05 |
Informed that you would transmit TB to others | ||
No | 52 | 13.27 |
Yes | 340 | 86.73 |
Informed when you stop spreading TB to others | ||
No | 94 | 23.98 |
Yes | 298 | 76.02 |
Informed when next to come back for TB services | ||
No | 64 | 16.33 |
Yes | 328 | 83.67 |
Informed that TB is cured | ||
No | 24 | 6.14 |
Yes | 367 | 93.86 |
Informed about side effects of TB drugs | ||
No | 55 | 31.98 |
Yes | 117 | 68.02 |
Aware of all the signs to stop TB medication | ||
No | 150 | 87.21 |
Yes | 22 | 12.79 |
Informed about sputum follow-up tests at given points | ||
No | 12 | 6.98 |
Yes | 160 | 93.02 |
Informed about the link between HIV and TB | ||
No | 24 | 6.12 |
Yes | 368 | 93.88 |
Advised to take an HIV test | ||
No | 25 | 6.38 |
Yes | 367 | 93.62 |
HW explained to you how to collect the sample | ||
No | 63 | 16.11 |
Yes | 328 | 83.89 |
HWs explained things in a way you understand | ||
No | 16 | 4.08 |
Yes | 376 | 95.92 |
You received all the necessary information you need to know | ||
No | 54 | 13.78 |
Yes | 338 | 86.22 |
Had enough time to discuss problems with HWs | ||
No | 110 | 28.06 |
Yes | 282 | 71.94 |
Opinion about attitude of staff at the health facility | ||
Very good | 127 | 32.48 |
Good | 179 | 45.78 |
Fair | 84 | 21.48 |
Poor | 1 | 0.26 |
Time spent to receive lab results after handing in second sample | ||
0–2 working days | 270 | 68.88 |
3–5 working days | 100 | 25.51 |
More than five working days | 22 | 5.61 |
Treatment observer checking on your daily intake of drugs | ||
No | 23 | 16.55 |
Yes | 116 | 83.45 |
Waiting time to see the health care worker | ||
Less than 1 hour | 162 | 41.33 |
1 hour to 2 hours | 188 | 47.96 |
More than two hours | 42 | 10.71 |
Waiting time to receive anti-TB drugs | ||
0-1 day | 115 | 66.86 |
2 working days | 39 | 22.67 |
3 working days | 12 | 6.98 |
5 working days | 6 | 3.49 |
Note: Only the newly confirmed TB cases and TB cases on treatment were asked whether they had been told about the side effects of TB drugs, and whether they knew all the signs to stop TB medication (severe skin itching, change of eye colour, impaired vision, and severe vomiting), and whether they had been informed about follow up tests of TB at different points during the course of treatment (n = 172).
Note: Only the TB cases on treatment were asked whether they had a treatment observer checking on their daily intake of anti-TB drugs (n = 139).
Note: Only the newly confirmed TB cases and TB cases on treatment were asked how long they waited to receive anti-TB drugs (n = 172).
Note: Waiting time to receive anti-TB drugs was considered from the time of receipt of laboratory results.
Note: Waiting time to see the health care workers was considered from the time a patient reached the facility to seeing the clinician.