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. 2014 Sep 13;12:52. doi: 10.1186/1478-4491-12-52

Table 3.

Descriptive analysis of direct care functions by domain

Function domain number and name Functions recorded n 2 = 2,637 Total time (minutes) Mean time (minutes) (standard deviation) Percentage of total time attributed to each function domain
1 Access 321 3,495 10.9 (8.2) 9.0%
2 Assessment 303 7,505 24.8 (23.8) 19.4%
3 Providing consultation 130 2,380 18.3 (18.7) 6.2%
4 Arranging care 619 7,790 12.6 (13.4) 20.1%
5 Contracting 257 2,055 8.0 (10.4) 5.3%
6 Treatment 265 4,140 15.6 (24.9) 10.7%
7 Preparation/administration 666 10,375 15.6 (14.7) 26.8%
8 Other 76 955 12.6 (17.9) 2.5%
Total 2,637 38,695 14.6 (17.0) 100.0%
Direct care domain Function and number
1. Access Active case finding 1.1
Accepting/discussing referral 1.2
Prioritising patients 1.3
2. Assessment Risk screening 2.1
Assessment 2.2
Assessment – other specialised 2.3
3. Providing consultation Community 3.1
Medical staff 3.2
Nursing staff 3.3
Other (comment) 3.4
4. Arranging care Liaison – Medical/nursing staff 4.1
Liaison – Psychiatry 4.2
Liaison – Community agencies 4.3
Liaison – General Practitioner 4.4
Liaison – Other 4.5
Meeting (e.g., ward, unit) 4.6
Handover 4.7
Negotiating/advocacy 4.8
Patient monitoring 4.9
Referral – internal 4.10
Referral – external 4.11
5. Contracting Contracting/liaising with provider – internal 5.1
Contracting/liaising with provider – external 5.2
6. Treatment Education 6.1
Diversion from admission 6.2
Counselling/health coaching 6.3
Equipment – prescription/provision 6.4
Follow-up call after discharge 6.5
Carer support 6.6
Patient complaints 6.7
Technical-clinical care 6.8
7. Preparation/administration Working with interpreters 7.1
Reading medical history/report 7.2
Background research 7.3
Documentation 7.4
Set up/clean up 7.5
Travel time (including walking) 7.6
8. Other Other (comment) 8.1