Table 5.

Provider codes.

Provider Code Category	Definition	Examples	# of Codes Among CNAs	# of Codes Among RNs
Affective	The care provider’s experience of mood or feelings	Care provider’s frustration, preferences, attitudes, or embarrassment	8	7
Cognitive lack of knowledge	Information and skills acquired through the care provider’s experience or education	Care provider’s experience of confusion (not cognitive impairment), or not understanding terminology, steps, or procedure.	2	11
Cognitive impairment / memory limitation	The care provider’s cognitive state and ability to remember	Care provider’s dementia, cognitive impairment, or some other limitation in mental action	0	0
Physical	The care and ability to exert physical actions	provider’s fitness the recipient’s strength, reach, or balance	Care provider’s limitations in 13	5