Table 6.

Artifact Codes

Artifact Code Category	Definition	Examples	# of Codes Among CNAs	# of Codes Among RNs
Function and Design Features	The product does not function appropriately, or is lacking functions or design features	Wheelchair has little lift, shower chair uncomfortable, bed pads tear easily, diapers fit poorly	18	5
Setup	Some aspect of setting up the device or system for use is not done correctly, resulting in complications	Battery died, humidifier bottle is cross-threaded, infusion pump signals air in the line, medication reconciliation lacking, missing needed medication	7	35
Degraded Quality	The quality of the device or supply has deteriorated in some way	Device inaccurate or malfunctioning, medication expired	14	12
Other		Devices or supplies too expensive	4	1