Table 4.
Respondents with barriers checked by type of technology and type of barrier.
| Type of technology | Barriers to consumer health technology adoption, n (%)a | |||||||
|
|
Total | Knowledge-based | Motivation-based | |||||
|
|
Checked >1 barrier | Don’t know what it is | Don’t know how to use | Too difficult to use | Need more training | Not secure | Not appropriate | Don’t enjoy using |
| Phone | 78 (16.6) | 5 (1.1) | 9 (1.9) | 4 (0.9) | 6 (1.3) | 15 (3.2) | 16 (3.4) | 31 (6.6) |
| Website | 98 (20.9) | 22 (4.7) | 30 (6.4) | 4 (0.9) | 26 (5.5) | 16 (3.4) | 9 (1.9) | 23 (4.9) |
| 125 (26.7) | 9 (1.9) | 23 (4.9) | 5 (1.1) | 12 (2.6) | 44 (9.4) | 32 (6.8) | 29 (6.2) | |
| Call center | 238 (50.7) | 15 (3.2) | 23 (4.9) | 6 (1.3) | 9 (1.9) | 40 (8.5) | 75 (16.0)a | 119 (25.4)a |
| Video conference | 251 (53.5) | 35 (7.5) | 74 (15.8)a | 16 (3.4) | 70 (14.9) | 29 (6.2) | 30 (6.4) | 54 (11.5) |
| Texting | 269 (57.4) | 16 (3.4) | 57 (12.2) | 12 (2.6) | 28 (6.0) | 61 (13.0) | 87 (18.6)a | 91 (19.4)a |
| Podcast | 302 (64.4) | 74 (15.8)a | 89 (19.0)a | 9 (1.9) | 64 (13.6) | 27 (5.8) | 49 (10.4) | 79 (16.8)a |
| Kiosk | 307 (65.5) | 31 (6.6) | 45 (9.6) | 7 (1.5) | 29 (6.2) | 83 (17.7)a | 96 (20.5)a | 96 (20.5)a |
| Smartphone | 319 (68.0) | 48 (10.2) | 107 (22.8)a | 19 (4.1) | 63 (13.4) | 49 (10.4) | 45 (9.6) | 91 (19.4)a |
| Blog | 331 (70.6) | 52 (11.1) | 88 (18.8)a | 10 (2.1) | 54 (11.5) | 81 (17.3)a | 113 (24.1)a | 92 (19.6)a |
| Wiki | 357 (76.1) | 93 (19.8)a | 92 (19.6)a | 8 (1.7) | 43 (9.2) | 91 (19.4)a | 112 (23.9)a | 74 (15.8)a |
aPercentages of respondents (N=469) above 15% are marked to highlight the highest concentration of barriers.