TABLE 3.

Recommendations for Safe N′ Sound (SNS) Implementation From Interviews and Focus Groups

Recommendations to improve the integration of SNS into clinical practice Use tablets in exam rooms. SNS was available for use as a desktop or tablet version. Incorporate SNS into electronic medical records and use the existing computer in each exam room. Use EMRs (electronic medical records) to pull out charts of eligible patients to remind patients to use SNS. Formalize program support (e.g., device maintenance) as part of the clinical job or make SNS less staff dependent by removing the provider feedback component. Recommendations to improve program use by parents Front desk staff should encourage parents to use the program on their own. Improve brochures and posters in the clinic that promote the program. Recommendations to increase program endorsement by clinic office staff and providers Offer incentives to front desk staff for the number of patients who complete SNS. Offer parents an opportunity to provide feedback on SNS. Positive feedback would encourage office staff and providers to promote program. Positive feedback from fellow pediatricians at conferences would encourage provider use.