TABLE II.

The project working groups and their roles in the implementation process

Key working groupsa	Rolesb
Operations working group (owg)	Ensure that the regional oncology information system (rois) is built and configured to specifications before Go Live events. Ensure that process changes reflect clinic and administrative requirements. Recommend nature, type, order, and sequencing of incremental Go Live events. Oversee multidisciplinary task groups to ensure sign-off on agreed decisions.
Clinical Interface working group (ciwg)	Represent all areas of clinical activity. Ensure that the rois can be successfully adopted for use at all sites. Engage clinical leaders and communicate issues and decisions across clinical teams at all sites. Provide input to all clinical components of the system build and design, including readiness for Go Live events.
Change Readiness working group (crwg)	Ensure that each site and functional area is prepared to adopt and implement the Go Live elements of the rois. Provide guidance to sites and managers to prepare staff for Go Live events. Plan for change events. Develop change-readiness templates and materials. Use surveys, formal and informal interviews, liaison with key clinical and “super-users” to assess site readiness for Go Live events.
Communications working group (cwg)	Develop and implement a communications plan for all point-of-service staff to ensure their awareness of the changes about to occur and the potential effects. Develop needs assessment tools. Develop a communications toolkit for information-sharing to all levels of each organization. Organize celebratory events.
Task groups (multidisciplinary teams that report to owg and ciwg)	Work on specific aspects of the rois configuration or workflow processes. Provide recommendations to the owg and ciwg for ratification.

^aProvide oversight and facilitate decision-making for the system build and configuration.

^bWorking group lead accountable through the Project Management Office to the Project Steering Committee.