Table 1. Models of case management for analyzing costs.
Dimensions | Broker | Purchase authority | Capitated | Insurance | Fee for service |
---|---|---|---|---|---|
Service features | |||||
Extent of integration: | |||||
Case management only | x | x | |||
Case management and community-based long-term care | x | x | |||
Case management, community-based long-term care, and institutional care | x | ||||
Case management functions: | |||||
Assessment, care planning, and monitoring | 1x | ||||
Full spectrum case management | x | x | |||
Full spectrum case management and utilization review | x | x | |||
Goals2 | |||||
Minimize nursing home use | x | ||||
Minimize nursing home use and efficient community-based long-term care use | x | ||||
Minimize cost of case management, community-based long-term care, and institutional care | x | x | |||
Maximize profits and revenues | x | ||||
Reimbursement mechanisms | |||||
Fixed budget | x | x | |||
Annual capitation | x | ||||
Administrative cost | 3x | ||||
Fee-for-service and billable hours | x | ||||
Constraints | |||||
Process that relates case management time to cost of community-based long-term care | x | x | x | x | |
Process that relates community based long-term care use to institutional care use | x | x | x | x | |
Fixed budget for case management | x | x | |||
Per client cap on community-based long-term care costs | x | ||||
Private demand for case management | x |
Private case manager may not do monitoring if client does not want to pay for that service feature.
All goals are qualified by implicit standards of care.
If case management is contracted out by insurance company, it may be a fee-for-service or capitated arrangement.
SOURCE: Kane, R.A., Penrod, J.D., Davidson, G.B. Moscovice, I., and Rich, E.: Case Management Costs: Conceptual Models and Program Descriptions. Prepared for Health Care Financing Administration. Minneapolis Minnesota. University of Minnesota Health Policy Center, June 1989.