Table 2. Time Spent Looking at the Materials.
| Time Spent | Beneficiary | |||||
|---|---|---|---|---|---|---|
|
| ||||||
| Experienced | New | |||||
|
|
|
|||||
| Bulletin | Handbook | Handbook and CAHPS® | Bulletin | Handbook | Handbook and CAHPS® | |
|
|
|
|||||
| Less than 15 Minutes | 27.6 | 11.0 | 32.1 | 34.5 | 9.8 | 32.7 |
| 15-30 Minutes | 50.7 | 29.8 | 38.9 | 47.2 | 31.2 | 41.7 |
| 15-60 Minutes | 12.9 | 30.5 | 19.8 | 14.8 | 31.5 | 14.3 |
| More than 60 Minutes | 8.8 | 28.7 | 9.2 | 3.5 | 27.4 | 11.3 |
NOTES: CAHPS® is Consumer Assessment of Health Plans Study. Time spent is shown for those who received each intervention. Includes experienced beneficiaries aged 65 or over and new beneficiaries just aging into the Medicare program.
SOURCE: Survey of new and experienced Medicare beneficiaries in the Kansas City metropolitan statistical area conducted by Research Triangle Institute between September 1998 and January 1999.