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. Author manuscript; available in PMC: 2015 Nov 1.
Published in final edited form as: Med Care. 2014 Nov;52(0 4):S56–S63. doi: 10.1097/MLR.0000000000000238

Appendix Table 1.

Responses of PCMH characteristics by roles

PCMH scores from provider and staff survey Individual responses Clinic-aggregated responses (n=24)
Provider (n=105) Staff (n=109) p-value Provider Staff p-value1 p-value2
Access and communication with patients 60.3 (12.1) 57.9 (18.6) 0.260 60.9 (10.3) 61.4 (15.5) 0.887 0.875
Communication with other providers 65.3 (22.8) n/a n/a 64.5 (13.9) n/a n/a n/a
Tracking data 58.0 (24.9) 68.0 (19.1) 0.001 57.0 (17.3) 66.3 (17.0) 0.066 0.051
Care management 59.1 (16.7) 69.7 (15.5) <.001 59.0 (12.4) 71.1 (11.2) 0.001 <.001
Quality improvement 62.0 (14.2) 62.2 (16.1) 0.923 61.8 (11.1) 64.9 (11.7) 0.357 0.342
Total 60.8 (11.4) 64.1 (13.5) 0.062 60.4 (7.3) 65.5 (10.6) 0.059 0.047
1

Provider and staff responses were compared as two independent samples (student t-test)

2

Provider and staff responses were compared as dependent samples (paired t-test by clinic)