Table 1.

Eligibility criteria by interview group

Interviewee type	Eligibility criteria
Internal Interviews
-INGO staff in Kenya and INGO staff in Canada and the U.S.	-Had been employed for more than three months at the INGO (to ensure that they had sufficient knowledge of the issues)
	-Was currently working (i.e. not on leave)
	-Was currently involved with the development, delivery, or evaluation of HIV/AIDS initiatives, or involved in the INGO’s work across projects including HIV/AIDS (e.g. senior management, communication, evaluation)
External interviews (partners of the INGO)	-Had a relationship with the INGO Kenya office in their HIV/AIDS work through their organization, if this relationship had been in place for over six months
Client interviews	-Was a current or past client of one of INGO’s HIV/AIDS programs
	-Was 18 years of age or older, and capable of providing informed consent
	-Had been a client for more than six months (to adequately answer the questions)