Table 1.

The NHS Outcomes Framework.

	Domains	Overarching indicators	Examples of ‘improvement areas’
1	Preventing people from dying prematurely	Potential Years of Life Lost (PYLL) from causes considered amenable to healthcare Life expectancy at 75 years	• Reducing premature mortality from the major causes of death • Reducing premature death in people with serious mental illness
2	Enhancing quality of life for people with long-term conditions	Health-related quality of life for people with long-term conditions	• Ensuring people feel supported to manage their condition • Improving functional ability in people with long-term conditions
3	Helping people to recover from episodes of ill health or following injury	Emergency admissions for acute conditions that should not usually require hospital admission Emergency readmissions within 30 days of discharge from hospital	• Improving outcomes from planned treatments • Preventing lower respiratory tract infections (LRTI) in children from becoming serious
4	Ensuring that people have a positive experience of care	Patient experience of primary care Patient experience of hospital care Friends and family test	• Improving people’s experience of outpatient care • Improving hospitals’ responsiveness to personal needs • Improving access to primary care services
5	Treating and caring for people in a safe environment; and protecting them from avoidable harm	Patient safety incidents reported Safety incidents involving severe harm or death Hospital deaths attributable to problems in care	• Reducing the incidence of avoidable harm • Improving the safety of maternity services • Delivering safe care to children in acute setting

Adapted from the NHS Outcomes Framework 2013/2014.¹²