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. 2014 Feb 4;52(3):175–189. doi: 10.2486/indhealth.2013-0185

Table 3. Averages (and standard deviations, SDs) of the BJSQ and New BJSQ scores obtained from a nationally representative survey of employees of Japan in 2010/2011 †.

Scales ‡ Number of items Average (SD)
1. Quantitative job overload 3 2.14 0.76
2. Qualitative job overload 3 2.16 0.71
3. Physical demands 1 2.49 1.08
4. Interpersonal conflict 3 2.88 0.66
5. Poor physical environment 1 2.78 0.99
6. Emotional demands 3 2.65 0.82
7. Role conflict 3 2.78 0.77
8. Work-self balance (negative) 2 2.78 0.86
Job demands summary 2.58 0.51

9. Job control 3 2.53 0.74
10. Suitable jobs 1 2.92 0.80
11. Skill utilization 1 3.00 0.85
12. Meaningfulness of work 3 3.09 0.67
13. Role clarity 3 3.16 0.59
14. Career opportunity 3 2.68 0.81
15. Novelty 3 2.78 0.80
16. Predictability 3 2.46 0.73
Task-level job resources summary 2.90 0.49

17. Supervisor support 3 2.37 0.75
18. Coworker support 3 2.68 0.70
19. [Support from family and friends] 3 3.31 0.68
20. Monetary/status reward 2 2.41 0.79
21. Esteem reward 2 2.72 0.67
22. Job security 3 2.46 0.75
23. Leadership 3 2.18 0.77
24. Interactional justice 3 2.55 0.80
25. Workplace where people compliment each other 3 2.42 0.82
26. Workplace where mistakes are acceptable 2 2.26 0.78
27. Collective efficacy 3 2.49 0.74
Workgroup-level job resources summary 2.45 0.54

28. Trust with management 3 2.53 0.71
29. Preparedness for change 3 2.48 0.72
30. Procedural justice 3 2.27 0.73
31. Respect for individuals 3 2.12 0.72
32. Fair personnel evaluation 3 2.15 0.77
33. Diversity 3 2.52 0.70
34. Career development 5 2.19 0.74
35. Work-self balance (positive) 2 2.10 0.78
Organizational-level job resources summary 2.29 0.56

36. Vigor 3 2.26 0.79
37. Anger-irritability 3 2.70 0.85
38. Fatigue 3 2.70 0.88
39. Anxiety 3 2.87 0.80
40. Depression 6 3.27 0.67
Psychological stress reaction (total) 18 2.85 0.61
41. Physical stress reaction 11 3.22 0.54
42. Job satisfaction 1 2.60 0.85
43. [Satisfaction with family life] 1 3.06 0.81
44. Workplace harassment 2 3.58 0.67
45. Workplace social capital 3 2.74 0.69
46. Work engagement 2 2.52 0.77
47. Performance of a duty 3 2.98 0.57
48. Realization of creativity 3 2.67 0.72
49. Active learning 3 2.55 0.72

† The number of respondents varied from 1,590 to 1,627 because of missing values. ‡ [ ] indicates non-work environment or outcome. Each scale score was converted so that the higher score indicates better state and ranges from 1 to 4. See text for more details on scoring.