Table 3.

Characteristics of the analysis reports and of the corrective actions

Analysis reports	N=12	%
S6: Written reports	10	83.3
Oral reports	2	16.7
S1: Description of the data collection method	10	83.3
Individual interviews	10	100.0
Collective debriefing	10	100.0
Files	6	60.0
Area visits	4	40.0
S2: Description of the chronology of facts	9	75.0
S2: Description of existing recommendations	3	25.0
S2: Error identification	7	58.3
S3 and S4: Identification of contributing or latent factors	11	91.7
Management	2	18.2
Organisation and procedures	11	100.0
Working environment	7	63.6
Teamwork	7	63.6
Technical processes	6	54.5
Professionals	4	36.4
Patients	3	27.3
Corrective actions
S5: Proposed actions	N=23
Staff training	6	26.1
Writing procedures	8	34.8
Organisational changes	5	21.7
Increasing resource materials	4	17.4
Decided actions	N=14
With a professional in charge	8	57.1
From the ED	7	87.5
From another department	1	12.5
With a defined deadline	6	42.9

ED, emergency department.