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. 2013 Dec 1;13:502. doi: 10.1186/1472-6963-13-502

Table 5.

User’s characteristics and their relation with experiences of responsiveness domains 1

Independent variables
 Prompt attention 1
Dignity 1
Communication 1
  Coef. SE p-value Impact Coef. SE p-value Impact Coef. SE p-value Impact
Type of facility visited
  
  
  
  
  
  
  
  
  
  
  
  
Private (ref.)
  
  
  
  
  
  
  
  
  
  
  
  
Public
 −0.68
 0.14
 <0.001
 0.51
 −0.67
 0.14
 <0.001
 0.51
 −1.31a
 0.63
 0.039
 0.27
 
  
  
  
  
  
  
  
  
 −0.02b
 0.25
 0.923
 1.02
 
  
  
  
  
  
  
  
  
 0.56c
 0.17
 <0.001
 1.55
 
  
  
  
  
  
  
  
  
 0.60d
 0.16
 <0.001
 1.57
Age
  
  
  
  
  
  
  
  
  
  
  
  
≥40 years (ref.)
  
  
  
  
  
  
  
  
  
  
  
  
<40 years
 −0.06
 0.14
 0.693
 0.94
 −0.01
 0.15
 0.968
 0.99
 0.02
 0.15
 0.895
 1.02
Sex
  
  
  
  
  
  
  
  
  
  
  
  
Female (ref.)
  
  
  
  
  
  
  
  
  
  
  
  
Male
 0.38
 0.13
 0.004
 1.47
 0.27
 0.13
 0.042
 1.32
 0.21
 0.13
 0.123
 1.23
Educational Status
  
  
  
  
  
  
  
  
  
  
  
  
Higher education (ref.)
  
  
  
  
  
  
  
  
  
  
  
  
Lower education
 0.20
 0.15
 0.217
 1.22
 −0.33
 0.16
 0.033
 0.71
 −0.05
 0.16
 0.759
 0.95
Monthly income level
  
  
  
  
  
  
  
  
  
  
  
  
>187 US dollars (ref.)
  
  
  
  
  
  
  
  
  
  
  
  
≤187 US dollars
 0.24
 0.16
 0.140
 1.27
 0.06
 0.16
 0.691
 1.06
 0.36
 0.16
 0.029
 1.43
Type of marital status
  
  
  
  
  
  
  
  
  
  
  
  
Others (ref.)
  
  
  
  
  
  
  
  
  
  
  
  
Polygamy
 −0.07
 0.15
 0.678
 0.94
 0.04
 0.17
 0.818
 1.04
 −0.30
 0.16
 0.063
 0.74
Enrolment duration
  
  
  
  
  
  
  
  
  
  
  
  
>2 years (ref.)
  
  
  
  
  
  
  
  
  
  
  
  
≤2 years
 0.54a
 0.59
 0.365
 1.71
 0.18
 0.14
 0.216
 1.19
 0.24a
 0.55
 0.665
 0.99
 
 0.06b
 0.30
 0.837
 1.06
  
  
  
  
 0.31b
 0.26
 0.964
 1.27
 
 0.44c
 0.17
 0.012
 1.55
  
  
  
  
 0.35c
 0.18
 <0.001
 1.42
 
 −0.07d
 0.17
 0.684
 0.93
  
  
  
  
 0.63d
 0.16
 0.033
 1.89
12 months visits to HCPs*
  
  
  
  
  
  
  
  
  
  
  
  
>3 visits (ref.)
  
  
  
  
  
  
  
  
  
  
  
  
1–3 visits
 −0.55a
 0.55
 0.320
 0.58
 0.23
 0.14
 0.110
 1.26
 −0.32a
 0.46
 0.484
 0.73
 
 −1.12b
 0.37
 0.003
 0.33
  
  
  
  
 −0.05b
 0.26
 0.849
 0.95
 
 −0.45c
 0.17
 0.008
 0.63
  
  
  
  
 −0.66c
 0.18
 <0.001
 0.51
 
 −0.16d
 0.17
 0.360
 0.85
  
  
  
  
 0.12d
 0.17
 0.489
 1.13
Referral after enrolment
  
  
  
  
  
  
  
  
  
  
  
  
No (ref.)
  
  
  
  
  
  
  
  
  
  
  
  
Yes
 −0.05a
 0.49
 0.918
 0.95
 0.88a
 0.46
 0.053
 2.42
 −1.28a
 0.52
 0.013
 0.28
 
 0.28b
 0.29
 0.329
 1.33
 0.39b
 0.29
 0.170
 1.48
 −0.31b
 0.25
 0.220
 0.74
 
 0.49c
 0.16
 0.002
 1.57
 −0.06c
 0.18
 0.729
 0.94
 −0.73c
 0.16
 <0.001
 0.48
 
 0.55d
 0.17
 0.001
 1.61
 −0.42d
 0.15
 0.006
 0.66
 −0.84d
 0.16
 <0.001
 0.43
Constant
 4.17a
 0.59
 <0.001
 64.72
 3.27a
 0.31
 <0.001
 26.31
 5.28a
 0.78
 <0.001
 196.18
 
 3.39b
 0.40
 <0.001
 29.62
 2.56b
 0.26
 <0.001
 12.95
 2.22b
 0.32
 <0.001
 9.24
 
 1.18c
 0.23
 <0.001
 3.27
 1.60c
 0.22
 <0.001
 4.94
 1.54c
 0.24
 <0.001
 4.67
  −0.58d 0.21 0.007 0.55 −0.24d 0.21 0.024 0.78 −0.60d 0.22 0.005 0.54

*HCPs = health care providers.

1Dependent variable coding: (1) Very bad; (2) Bad; (3) Moderate; (4) Good; (5) Very good. For variables that violate the proportional odds assumption.

aCoefficient for response category (1) contrasted with categories (2), (3), (4), and (5).

bCoefficient for response categories (1) and (2) contrasted with categories (3), (4), and (5).

cCoefficient for response categories (1), (2), and (3) contrasted with categories (4) and (5).

dCoefficient for response categories (1), (2), (3), and (4) contrasted with category (5).

Impact is calculated as the absolute change in odds (e|coef.|).