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. 2014 May 19;7(6):430–440. doi: 10.1111/cts.12167

Table 2.

Relationship of “top‐box” rating of the overall research experience and respondent characteristic or responses to specific actionable questions (N = 3,180–4,961)

Respondent characteristic or question response option (percentage) Percentage with a particular characteristic or question response option who rated their overall research experience “top‐box”* p‐Value
Sample characteristics
Study limited to participants with certain disease
Yes (63%) 73 Exact p = 0.09
No (37%) 74
Study involved drug or new device/procedure
Yes (49%) 74 Exact p = 0.92
No (51%) 74
Dimension: Communication/information/education
Research doctor listened carefully
Always (86%) 79 Trend p < 0.0001
Usually (11%) 41
Sometimes/never (3%) 26
Nurse listened carefully
Always (97%) 79 Trend p < 0.0001
Usually (1%) 35
Sometimes/never (1%) 18
Research doctor answered questions so I could understand
Always (87%) 79 Trend p < 0.0001
Usually (11%) 38
Sometimes/never (2%) 31
Nurse answered questions so I could understand
Always (91%) 78 Trend p < 0.0001
Usually (7%) 33
Sometimes/never (1%) 21
Dimension: Respect for participant preferences
Principal investigator treated me with courtesy and respect
Always (94%) 77 Trend p < 0.0001
Usually (5%) 23
Sometimes/never (1%) 26
Research nurse treated me with courtesy and respect
Always (96%) 76 Trend p < 0.0001
Usually (4%) 19
Sometimes/never (<1%) 19
Met with principal investigator as much as I wanted to
Always (61%) 84 Trend p < 0.0001
Usually (28%) 60
Sometimes/never (11%) 50
Dimension: Trust
Had confidence and trust in the principal investigator
Always (90%) 78 Trend p < 0.001
Usually (8%) 33
Sometimes/never (1%) 27
Had confidence and trust in the research nurse
Always (90%) 78 Trend p < 0.0001
Usually (9%) 32
Sometimes/never (2%) 20
Dimension: Informed consent
Felt pressure from the research staff to join
Never (94%) 75 p < 0.001
Not never** (6%) 46
Risks included in the informed consent form
Always (81%) 80 p < 0.001
Not always*** (19%) 49
Study details included in the informed consent form
Yes (80%) 80 p < 0.001
No (20%) 52
Had enough time before signing consent
Yes (79%) 79 p < 0.001
No (21%) 49
Informed consent form understandable
Always (78%) 79 p < 0.001
Not always* (22%) 54
Prepared for what to expect by informed consent form
Completely (67%) 83 p < 0.001
Mostly + somewhat + not at all (33%) 53

*“top‐box” ratings were either a “9” or “10” on a 10‐point scale, with 10 being best.

**“Not never” combines responses “Sometimes” + “Usually” + “Always.”

***“Not always” combines responses “Usually” + “Sometimes” + “Never.”