Table 1.
Hospital | Future 1st choice by non-hospitalized peoplea (%) | Future 1st choice by hospitalized peoplea (%) | Actual choice by hospitalized peoplea (%) | Average Driving Time (minutes) | HQI Quality Scoreb | Satisfaction Rating among users |
|
---|---|---|---|---|---|---|---|
Mean | Standard Deviation | ||||||
1 | 27 (3.4) | 34 (3.5) | 39 (4.6) | 34.3 | 82 | 8.03 | 2.59 |
2 | 46 (5.8) | 60 (6.2) | 59 (7.0) | 36.8 | 77 | 8.10 | 2.13 |
3 | 31 (3.9) | 37 (3.8) | 39 (4.6) | 40.6 | 70 | 7.59 | 2.52 |
4 | 23 (2.9) | 31 (3.2) | 36 (4.3) | 35.5 | 70 | 7.67 | 2.52 |
5 | 21 (2.7) | 33 (3.4) | 33 (3.9) | 90.6 | 71 | 8.79 | 1.73 |
6 | 86 (10.9) | 92 (9.5) | 87 (10.4) | 32.7 | 70 | 8.47 | 1.68 |
7 | 74 (9.4) | 85 (8.8) | 57 (6.8) | 53.8 | 77 | 8.14 | 2.22 |
8 | 46 (5.8) | 54 (5.6) | 54 (6.4) | 34.8 | 65 | 8.22 | 2.02 |
9 | 50 (6.3) | 61 (6.3) | 34 (4.1) | 43.0 | 71 | 8.18 | 2.37 |
10 | 17 (2.2) | 17 (1.8) | 16 (1.9) | 42.4 | 73 | 7.25 | 3.13 |
11 | 104 (13.2) | 136 (14.0) | 106 (12.6) | 36.2 | 78 | 8.58 | 1.63 |
12 | 31 (3.9) | 37 (3.8) | 29 (3.5) | 34.5 | 76 | 8.07 | 2.59 |
13 | 19 (2.4) | 37 (3.8) | 30 (3.6) | 44.1 | 69 | 8.30 | 2.39 |
14 | 36 (4.6) | 56 (5.8) | 48 (5.7) | 35.5 | 63 | 8.65 | 1.47 |
15 | 132 (16.7) | 144 (14.9) | 130 (15.5) | 29.7 | 74 | 7.93 | 1.93 |
16 | 47 (5.9) | 55 (5.7) | 42 (5.0) | 34.3 | 67 | 8.19 | 1.53 |
Total | 790 (100) | 969* (100) | 839* (100) | ||||
Mean | 41.2 | 72.1 | 8.11 |
Hospitalization status was based on the past one year period and was identified using claims data supplied by the firm's third-party administrator.
Hospital Quality Initiative (HQI) scores are clinical quality information released by the Center for Medicare and Medicaid Services (CMS). This information was not publicly available during the study period.
The discrepancy between the two total numbers reflects the number of employees who used a hospital that is not included in the choice set for future use.