Table 3-B.
Characteristics associated with being very or somewhat satisfied with the most healthcare visit
| Variable | % of households with the characteristic | % with characteristic who were satisfied | % without characteristic who were satisfied | Unadjusted OR (95% CI) | Adjusted OR† (95% CI) |
|---|---|---|---|---|---|
| Did not experience concerns during the last visit to the usual healthcare provider (vs. ≥1 concern) | 56.1 | 98.2 | 76.1 |
16.9
(14.7, 19.3) |
13.3
(11.6, 15.3) |
| Did not have to wait a long time during the last visit to the usual healthcare provider (vs. Long wait time) | 65.1 | 96.1 | 74.2 |
8.6
(7.9, 9.5) |
6.6
(6.0, 7.3) |
| Needed drugs were available during the last visit to the usual healthcare provider (vs. Drugs not available) | 85.9 | 93.7 | 56.5 |
11.5
(10.5, 12.7) |
9.0
(8.2, 9.9) |
| Staff were not rude or uncaring and did not turn patient away during the last visit to the usual healthcare provider (vs. Staff was rude) | 89.8 | 93.4 | 45.1 |
17.2
(15.6, 18.9) |
13.2
(12.0, 14.6) |
| The opening times were convenient during the last visit to the usual healthcare provider (vs. Time not convenient) | 93.2 | 90.2 | 64.4 |
5.1
(4.6, 5.7) |
4.3
(3.8, 4.8) |
| The cost of care was not too expensive during the last visit to the usual healthcare provider (vs. Too expensive) | 95.9 | 88.4 | 90.5 | 0.8 (0.6, 1.0) |
2.3
(1.8, 3.0) |
| The facilities were clean during the last visit to the usual healthcare provider (vs. Not clean) | 96.3 | 89.7 | 56.5 |
6.7
(5.8, 7.8) |
6.0
(5.1, 6.9) |
†
Adjusted for provider type (public / private), population group, and income.
Bold text indicates statistically significant odds ratios (p<0.05).