Table 4.

Resident Satisfaction: Percentage of Residents Who Agree/Strongly Agree That Services Are Adequate Before and After Program Implementation

	Intervention			Control
Characteristic	Baseline (n = 43)	Postintervention (n = 46)	Difa	Baseline (n = 79)	Postintervention (n = 78)	Difa	Dif in Difb	P Valuec
Ancillary support
Adequate nursing support	56	83	+27	77	79	+2	+25	.06
Adequate case management	26	54	+29	28	21	−7	+35	.007
Adequate overall support	53	72	+18	62	63	+1	+18	.19
Primary care delivery
Clinic structure supports continuity of care	23	33	+9	56	33	−22	+33	.02
Smooth patient flow during clinic	53	57	+3	61	53	−8	+12	.40
Timely referrals to subspecialty care	2	24	+22	10	10	0	+22	.03
Timely completion of ordered tests	42	46	+4	47	41	−6	+10	.47
Patients easily able to contact physician	16	30	+14	24	24	0	+14	.23
General clinic experiences
Confidence in postresidency practice of general medicine	58	65	+7	68	65	−3	+10	.43
Interested in primary care career	16	24	+8	22	19	−2	+11	.39
More respect for primary care physicians	72	74	+2	63	62	−2	+3	.73
Overall rating of clinic experience	47	57	+10	39	36	−3	+13	.29
Composite scored	39	51	+13	46	42	−4	+17	.01

Abbreviation: Dif, difference.

^aDiscrepancies in the Dif values result from rounding.

^bPositive values indicate an improvement in satisfaction in the intervention clinic vs the control clinics.

^cP values represent adjusted values from the regression analysis.

^dA composite summary score representing the percentage of all survey questions receiving a favorable response.