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. 2014 Dec 5;9(12):e114563. doi: 10.1371/journal.pone.0114563

Table 3. Potential Health Equity Indicators that were dropped after Round 2.

Original Indicator Round 1Mean (SD) Round 2Mean (SD) Modifications between Rounds 1 and 2 Relevant Key Dimensions of Equity-Oriented PHC Services
Funding is allocated to support peer workers or volunteers (who reflect the populations served) 7.3 (1.6) Modified 7.2 (1.9) Dropped The clinic should develop mechanisms to optimize patient participation in the organization (e.g., patient representatives on committees or boards, patient advisory mechanism, peer workers, volunteers) Contextually-tailored care, Inequity-responsive care
There is a low turnover of staff at the clinic. 7.7 (1.4) Same 7.7 (1.2) Dropped There should be a low turnover of staff at the clinic Contextually-tailored care, Inequity-responsive care
The organization has maximum flexibility to allocate funds to meet the needs of the populations served 7.9 (1.2) Modified 7.8 (1.4) Dropped The clinic should have flexibility to use its funds to meet the needs of the populations served Contextually-tailored care, Inequity-responsive care
Physical environment (e.g., waiting room) is tailored to be welcoming and supportive of the target populations 7.9 (1.3) Same 7.9 (1.3) Dropped The clinic's physical environment (e.g., waiting room) should be tailored to be welcoming and supportive of the target populations Contextually-tailored care, Culturally safe care, Trauma/violence-informed care
Visible signs (such as posters, or pamphlets) that acknowledge the pervasiveness of violence are posted in the clinic, and are adapted to the local populations 7.0 (1.9) Modified 7.7 (1.2) Dropped The clinic should have ways of supporting people to address issues of violence in their lives (e.g., acknowledging the existence and impact of violence against women with pamphlets available at the clinic, annual walks, representation at community events, safety planning, etc.) Trauma/violence-informed care
Charting reflects an effort to minimize risks of stigmatization and bias (e.g. avoiding labels) 7.6 (1.7) Modified 7.7 (1.5) Dropped The language used by staff (e.g., charting, in meetings) is as respectful as possible (e.g., stigmatizing labels are avoided, for example, “frequent flyer”, etc.) Inequity-responsive care
Patients report reduced duration and effects of trauma-related symptoms (e.g. pain, sleep, capacity for emotional safe guarding) 7.8 (1.3) Same 7.2 (1.6) Dropped Patients who come to the clinic should report reduced levels of trauma-related symptoms over time (e.g., sleep disturbances, anxiety and panic attacks, chronic pain) Trauma/violence-informed care
Patients report increased custody and access to children 7.7 (1.4) Modified 7.4 (1.7) Dropped Patients who come to the clinic should report increased custody and access to their children (for families who are involved with the child welfare system) Inequity-responsive care

Note. Participants rated the importance of each indicator on a 9-point scale where 1 =  not important and 9 =  very important. A higher score = more importance. Indicators were modified or dropped between Round 1 and Round 2.