Table 3.
Participant preferences, concerns, and illustrative quotes regarding Automation and Integration theme.
| Preference | Concern | Quote | |
| Alarms and reminders for treatments | |||
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Reminders for new, unusual, cyclical prescriptions | Don’t need alarms for common or routine treatments | A: “Last week they had me on a medication that I am not normally on, and I had to take that twice a day, so something [to remind me] might be helpful because…[for the medications I am normally on] I pretty much know the drill I’ve been taking them my whole life, but for stuff like that where it’s not part of my normal routine that could be helpful.” [Age 23, Male] |
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Motivating or persistent alarms | Alarms can feel like nagging, are easy to “snooze” or ignore | B: “It needs to find the right line between annoying and not annoying…it needs to be just the perfect amount of annoying that I’ll actually do it.” [Age 24, Female] |
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Well-timed reminders | Alarms that sound at inconvenient times | C: “The problem with alarm apps is that they tell you once and then you can…snooze…or just end it, and…if there’s a problem with taking the medication right then, that’s not good. For instance, if you’re driving you snooze and 5 minutes later it goes off again and you’re still driving…it would be really good if it could…[remind you later when] you’re not moving anymore.” [Age 30, Male] |
| Pharmacy refills | |||
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Automatic, triggered by available medication data (eg, new or previous fills, adherence data) | Refill barriers: forgetting, late requests, time-consuming calls, pre-authorizations | D: “The biggest thing for me would be the ability to manage medications…all in one place …If I need to refill prescriptions, … being able to potentially do it straight from my phone … with the ability to tie into … wherever I get my medicine from so that when I do need to renew it or refill it, it's … the click of a button or scanning of a bar code in the phone…If I could have one central location that had all of my prescriptions that dealt with cystic fibrosis in one spot and I could refill them from that spot, that would make life a lot easier.” [Age 31, Male] |
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E: “A lot of people need reminders when they need to refill their prescription so…keeping track of how many [doses of medication] do I have left?…Keep track of when I filled that and automatically populate 30 ampules…then it counts down every time you use, being able to track when you’re supposed to order your medication again.” [Age 27, Male] |