Table 4.
Participant preferences, concerns, and illustrative quotes regarding Communication theme.
| Preference | Concern | Quote | |
| With medical team | |||
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Contact with CF providers between visits | May not be as responsive as traditional telephone or email contact, don’t want to replace human contact with providers | A: “I’m not always in a place where I can call them, so if I can just shoot a text…that would be convenient…If they want me to do something out of the ordinary...I want to [ask], ‘How exactly did you want me to do this?’ ” [Age 23, Male] |
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B: “If there is an impending exacerbation coming up, being able to communicate with them about that and do a…plan of action.” [Age 35, Female] |
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C: “In the everyday world [electronic communication] just seems to be replacing talk and conversation and you know, communicating that way, I don't want that to happen [with my doctors].” [Age 35, Female] |
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Sharing health data with CF providers can facilitate informed conversations during medical visits | Discomfort with medical team having high level of monitoring ability | D: “Obviously they’re the experts, but…it’s empowering to…go into an appointment with salient data.” [Age 34, Female] |
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E: “If you started to get sick and the nurse says, ‘Well how have you been doing…taking these medications?’…Being able to say, ‘Yeah, here is what I’ve been doing.’ …would be a nice function to have.” [Age 31, Male] |
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F: “I don’t know if I’d want it but…it would be good for them to see…how much you did a treatment in a week. I feel like they probably should see that but you might not want them to.” [Age 21, Female] |
| Within health care system | |||
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Care coordination between CF team and subspecialists or other providers |
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G: “My regular doctor…puts me on [a medication] for high blood pressure…then I need to go talk to my CF doctor to make sure this isn’t going to screw up my [CF medication] so that they know what I’m on…if there’s a way…when I’m up at CF clinic and they change my regimen you could use the app and it will automatically…send it to my regular doctor…so I am not manually having to remember to send stuff back and forth.” [Age 48, Female] |
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Between pharmacy and CF team to submit prescriptions, authorize refills |
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H: “I could have a list of medications and submit a refill request to my doctors [through the app]…ideally it would integrate with the pharmacy app…and have the ability to say, ‘You’re out of refills on this,’…and it could notify my doctor [directly] instead of notifying [my pharmacy] to notify my doctor.” [Age 28, Male] |
| With family | |||
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Parents would find it valuable to help monitor teens’ adherence | While potentially helpful for others, adults did not need a new communication channel | I: “It might be good for parents to…be able to see when the medication is being taken and when the treatments are being done.” [Age 30, Male] |
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J: “I would use other more direct messages.” [Age 28, Male] |
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K: “I would probably continue to communicate with them the way I already do.” [Age 33, Female] |