Table 3.

Summary of the progress report data provided by referrers of pediatric cases.

	Do not know	No	Perhaps	Yes	Percentage Yes
(1) Was the case sent to an appropriate expert?	1			6	86
(2) Was the answer provided sufficiently quickly?		1		6	86
(3) Was the answer well adapted for your local environment?		3		4	57
(4) Were you able to follow the advice given?		1		6	86
(6) Did you find the advice helpful?				7	100
(7) If Yes, did it (tick any that apply)
– Clarify your diagnosis		1		5	83
– Assist with your management of the patient				5	100
– Improve the patient’s symptoms		4		1	20
– Improve function		5			0
(8) Do you think the eventual outcome for the patient will be beneficial for the patient?			5	2	29
(9) Was there any educational benefit to you in the reply?				6	100
(10) Was there any cost-saving as a result of this consultation?		5		2	29

Free-text comments.

 The outcome cannot be evaluated fully because the patient defaulted after the last necrosis was debrided, at least since the change of antibiotics there was no newly formed necrosis.

 Patient follow-up has been lost.

 Even if treatment options are limited at our level, advice on this difficult cases is very helpful to orient diagnosis and give patient proper advice.

 The service is EXCELLENT, always well adapted to our environment, understanding of our limitations, and sometimes our lack of professionalism! Answers are always very rapid and extremely useful to the field and consequently the patients. We could not manage without them!.

 Excellent service.

 Telemedicine is appreciated a lot!.