Table 3.
Responses to disrespectful care as reported by mothers and fathers
| Mothers | Fathers | ||
|---|---|---|---|
| Acquiescent | Do nothing (“I have no choice”) | ✓ | ✓ |
| Measures | Return home | ✓ | |
|
Reject facilities in favor of home delivery | ✓ | ✓ |
| Bypass “bad” facilities for “nice” facilities | ✓ | ✓ | |
| Bypass “bad” nurses within a facility | ✓ | ✓ | |
| Find a TBA in village to assist in facility delivery | ✓ | ✓ | |
| Pay the provider (a bribe, “extra money”, “facility entrance fee”) | ✓ | ||
| Tell a provider directly to be nicer, to respect patients | ✓ | ||
| Assertive | Report the event to an oversight body (seek reprimand or provider transfer) | ✓ | |
| Measures | Physically assault a provider | ✓ |