Table 2.

Descriptive statistics for the Chao PC scale items

Chao item no.	Variable descriptor	N	Mean	Std. deviation
1A	Different doctors	133	3.43	1.755
1B	Past medical problems	151	2.75	1.488
1C	Location	155	3.18	1.749
1D	Medication	161	4.80	.603
1E	Same doctor	160	3.59	1.510
1 F	Prior knowledge	153	3.43	1.255
1G	Unknown problems	159	4.55	.979
1H	Care for all problems	158	3.91	1.274
2A	On-going relationship	159	3.77	1.317
2B	Unrelated medical problems	152	3.77	1.242
2C	Personal problems	154	3.68	1.441
2D	Knowledge of family members	148	3.20	1.419
2E	Ease of communication	160	4.19	1.084
2 F	Knowledge of family problems	132	3.32	1.355
2G	Poor explanations	157	3.83	1.325
2H	Emergency care preference	156	3.36	1.532
2I	Waiting for own doctor	152	2.73	1.409
2 J	Referrals	157	4.18	.951
2 K	Provides pre-admission care	151	2.91	1.282
2 L	Provides ER care	155	3.50	1.261
2 M	Trust recommendations	159	4.35	.763
2 N	Recognition	161	3.50	1.383
2O	Trust personal	158	4.39	.895
	Total score	168	3.72	0.57